Empower Pharmacy Reviews: Legit, Complaints, Prices, and Customer Service

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Empower Pharmacy is a specialty pharmacy that offers compounded medications to treat various conditions. As with any other pharmacy, potential customers are always interested in the legitimacy of the pharmacy, the prices of the drugs, the level of customer service, and any potential complaints. In this article, we will review Empower Pharmacy based on these four key factors.


Legitimacy of Empower Pharmacy

The legitimacy of any pharmacy is a crucial factor that customers should consider before making any purchase. Empower Pharmacy is a legitimate pharmacy that is licensed by the Texas State Board of Pharmacy. Additionally, it is also accredited by the Pharmacy Compounding Accreditation Board (PCAB). PCAB accreditation indicates that Empower Pharmacy meets the highest standards of quality and safety in its compounding processes.

Complaints Against Empower Pharmacy

Like any other pharmacy, Empower Pharmacy has received some complaints from customers. However, the number of complaints is relatively low, which is a positive sign. Most of the complaints revolve around delays in shipping and delivery of orders. However, Empower Pharmacy has been quick to address these complaints and has taken steps to improve its delivery times.

Prices at Empower Pharmacy

When it comes to pricing, Empower Pharmacy is competitive and offers reasonable prices for its compounded medications. Additionally, it offers a price match guarantee for any compounded medication that a customer finds at a lower price elsewhere. This is an excellent way to ensure that customers get the best possible price for their medications.

Customer Service at Empower Pharmacy

Empower Pharmacy has an excellent customer service team that is available to help customers with any questions or concerns. Customers can contact the pharmacy via phone, email, or live chat, and the response time is quick. Additionally, the pharmacy offers a comprehensive FAQ section on its website, which is a useful resource for customers.


In conclusion, Empower Pharmacy is a legitimate pharmacy that offers reasonable prices, excellent customer service, and high-quality compounded medications. Although it has received some complaints in the past, it has taken steps to address them and improve its services. Overall, Empower Pharmacy is a reliable and trustworthy pharmacy that customers can rely on for their compounded medication needs.

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